New York State Coronavirus Hotline

Have a Question? Call the Novel Coronavirus Hotline 24/7 at 1-888-364-3065 or visit

Know Your Rights

New York State Department of Health


Governor Cuomo signed an Executive Order waiving the 7-day waiting period for workers in shared work programs to claim unemployment insurance for those that have been put out of work by COVID-19.


Step by Step Guide to Filing for Unemployment Insurance

Unemployment Insurance Hotline

To contact Telephone Claims Center (TCC) staff:

Call: TCC toll-free at (888) 209-8124 from 8:00 am to 5:00 pm, Monday through Friday. If you are a hearing impaired individual who is being assisted by another person, call the Telephone Claims Center at (888) 783-1370; however, if you use TTY/TDD, call a relay operator first at (800) 662-1220, and ask the operator to call the Telephone Claims Center at (888) 783-1370. The TCC is less busy on Thursday and Friday afternoons. During heavy call loads, such as after a Monday holiday, callers may hear a message that all representatives are busy with other callers and it will be necessary to call back to speak with a representative regarding your claim.

Public Health Duty Officer Helpline

For Uninsured Individuals

New York State of Health
Call us at 1-855-355-5777

County Health Departments

Suffolk County Department of Health Services
Phone: 631-854-0000
Fax: 631-854-0108
View Website >

Nassau County Department of Health
Phone: 516-227-9500
Fax: 516-227-9696
After Hours and Weekends Emergencies: 516-742-6154
View Website >

NYS COVID 19 Hotlines and Information